Privacy policy

Privacy and Data Protection Policy

 

 

Introduction and Our Commitment to Privacy

 

The protection and confidentiality of your personal information is essential to Azal Microfinance. This policy describes the information we collect through our Website and Mobile Application (the Platform), how we process it, and the measures taken to protect it.

 

Information We Collect

 

We collect and process personal data to provide and improve our services. This data may include:

  • Identity and Contact Data: Full name, phone number, national ID number, residential address, and email address.

  • Financial Data: Financing application forms, income and expenditure data, and financing balances.

  • Technical and Usage Data: Browsing information (Cookies), operating system, duration of stay on platform pages, and data collected through Platform visits.

 

How We Use Your Information

 

Your personal information is used for the following purposes:

  • Providing you with the products and services you requested and fulfilling contractual obligations.

  • Conducting credit checks and necessary reviews to assess eligibility for financing.

  • Protecting you from fraud and for installment collection purposes.

  • For compliance with applicable laws and regulations issued by regulatory bodies.

 

Information Sharing

 

We may share your information, within the limits permitted by relevant laws, with the following entities:

  • Azal Microfinance branches.

  • Regulatory bodies and external auditors.

  • Third-party service providers.

  • Agents acting on behalf of Azal Microfinance.

 

User Rights and Data Retention

 

  • Azal Microfinance retains your personal data for the duration necessary to fulfill the stated purposes and to comply with laws.

  • Your Rights: You have the right at any time to request access to and correction of your personal data, or to object to its processing (via Azal branches).

 

Cookies and External Links

 

  • The Platform uses Cookies to facilitate identity recognition and enhance the browsing experience.

  • If the Platform contains links to other websites, we are not responsible for their privacy practices, and we recommend reviewing their policies.